Your top performer works 24/7. It's artificial intelligence.
Achieve unparalleled efficiency and deliver world-class customer service without adding human resources. We use the power of AI to automate your marketing, optimize your customer support, and accelerate your growth.
AUTOMATE TASKS, HUMANIZE THE EXPERIENCE
In today's online retail world, speed and personalization play a key role. Artificial intelligence is no longer a distant concept: it's a set of concrete tools that can give your Shopify store a real advantage over the competition. AI takes care of repetitive and time-consuming tasks, allowing you to focus on strategy, product, and building meaningful relationships with your customers.
Our approach to AI is simple: we identify the best automation opportunities for your business, then deploy the right tools to take full advantage of them. We enhance platforms like Gorgias and Klaviyo with AI capabilities and create custom AI assistants to deliver unique customer service.
Our AI solutions for Shopify include:
AI-powered customer service: Configure tools like Intercom/Gorgias with AI to instantly answer common questions (e.g., “Where is my order?”), recognize customer intent, and free up your team to focus on more important requests.
Smart, automated marketing: Use Klaviyo's AI to predict customer behavior, create personalized email and text campaigns, and time them right to maximize sales.
Custom Chatbots and AI Assistants: Develop and train custom virtual assistants (via Dialogflow or native solutions) that act as advisors available 24/7 to guide customers, suggest products, and attract visitors.
Business process automation: Connect your tools with custom AI scripts to automate tasks like triaging support requests, managing data produced in Airtable, or creating reports.
Frequently Asked Questions
Here you will find answers to the most frequently asked questions to help you better understand our services. If you can't find the information you are looking for, please do not hesitate to contact us, we are here to help!
Is AI too complex and expensive for a small business?
Not anymore. The important thing is to start small and target what will have the biggest impact. Current AI tools, especially those integrated into platforms like Gorgias and Klaviyo, are designed to be simple and accessible. Our role is to find the most cost-effective solution for your current challenge—whether it's an overflowing inbox or difficulties with marketing targeting—to guide you toward concrete results with a real return on investment.
Will using AI make my brand robotic or impersonal?
Quite the opposite! When used well, AI takes care of simple, repetitive questions, freeing up your team for conversations with customers with complex needs. AI doesn't replace human contact; it enhances it by ensuring it's focused where it's most needed.
What distinguishes a basic chatbot from an AI assistant?
A basic chatbot follows a fixed, pre-programmed script. If a customer asks a question that's off-script, it can't answer it. An AI assistant, powered by natural language processing, understands the customer's intent. It can answer complex questions, track topic changes in the conversation, and improve over time. It's a bit like going from a simple FAQ page to a real-life chat with a salesperson.
Can an AI-powered chatbot really increase my sales?
Absolutely! An AI assistant acts as a personal advisor available 24/7. It asks customers about their needs, recommends specific products, suggests upsells (like a protection plan or a matching accessory), and guides hesitant buyers through to checkout. It can also collect contact information from visitors who may have left your site, turning a missed opportunity into a future sale.
How do you “train” AI to meet my business’s specific needs?
We train the AI with your company's own data: your product catalog, past customer service interactions, your FAQ page, and your shipping policies. The AI learns your brand's voice and provides answers tailored to your products and policies, rather than generic ones.
Is AI compatible with my existing Shopify store?
Yes. AI integrates easily with tools you already use, like Gorgias and Klaviyo, and it's possible to add a product recommendation engine compatible with Shopify.
Will AI dehumanize my customer service?
No. AI handles repetitive requests, allowing your team to focus on more complex requests. This way, your customers receive faster responses and enjoy a personalized experience.
How long does it take to see an impact on sales?
Quick results, such as those generated by a chatbot, product recommendations, or follow-ups, often appear within 2 to 6 weeks. Continuous optimization helps improve performance every month.
Is AI accessible for an SME in Canada?
Yes. We start small, targeting one or two high-impact use cases, with controlled costs and guided deployment to ensure concrete results.
WORK SMARTER, NOT JUST HARDER
Your competitors are still manually answering the same questions every day. They're trying to guess which customers are likely to leave and are struggling to keep up. You don't have to do the same.
Adopting AI isn't about following a trend: it's about making a strategic decision to work more efficiently. It's about building a resilient business, ready to grow at any time, without your costs exploding.
Let others get bogged down in repetitive work. We're here to help you build the future!
Ready to discover what AI can do for you?
The first step is simple: a conversation with us. Let's analyze your marketing and customer service processes together to identify one or two areas where AI can save you time, reduce costs, and increase sales.
This initial analysis is free. There's no obligation or pressure.